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Advanced analitical tool

Your customers write reviews based on their emotions and experiences. Rating Captain provides a set of analytical tools to understand the main issues that your customers are facing with. Our AI algorithms analyze reviews and suggest areas that still need to be addressed.
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Check your company’s current situation
Thanks to our mediation system, you will react very quickly. You will easily answer dissatisfied clients and understand what to do to make them satisfied with your offer.
Reviews audit
Carry out an audit of reviews on various review platforms and see how you stack up against your competitors.
Competition analisys
Don't forget to monitor your competitors' activities. Remember that in the age of the Internet, the company's situation can change dramatically with the blink of an eye.
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ratings & reviews
Use our fetcher to see your real image in your customers voice. Just type name of your company, pick your profiles and wait for results.
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Use the power of artificial intelligence
Thanks to artificial intelligence, Rating Captain will provide your business with a lot of useful information, for instance – about the most common problems indicated by your customers.
Review sentiment
Thanks to the sentiment analysis of the reviews, you will find out how much the customer is (un)satisfied.
Areas for improvement
Our algorithms will help you find real problems in the area of customer service, making the cause of negative reviews easier to eliminate.
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You are in good company
Here are a few brands who trust Rating Captain for their Reviews & User Generated Content.
Make decisions based on numbers, not emotions
Analyze and compare the amount of opinions obtained and check how your company presents itself against the competition. You can also monitor which activities are producing the best results.
Reports
The Rating Captain will send you a short feedback report once a week.
Statistics panel
Thanks to the access to an advanced statistics panel, you can analyze the current situation of your company.
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Check how you can increase SEO
Check what solutions we have prepared for you and your business to support the understanding of your customers.
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