Collect opinions in accordance with the Omnibus Directive
Find out more
Get reviews
Basic features of Rating Captain
Manage
Moderation and coupons
Analyze
Know your customers better
SEO Widgets
Upgrade your SEO impact
Customer Satisfaction Survey
Convenient survey research
Shopify WooCommerce Deconetwork Baselinker See all
mdi-chat-processing-outline
Contact us: +48 572 971 973 or support@ratingcaptain.com
Blog
Find out what's new
Knowledge base
All technical stuff
Analyze your online image
Our tool gives you an in-depth look at what your company's image looks like
Find out more
mdi-chat-processing-outline
Contact us: +48 572 971 973 or support@ratingcaptain.com
Customers Pricing
Sign in
English
Polish
Swiss
Sign in Sign up for Free Get reviews Manage Analyze SEO Widgets Customer Satisfaction Survey Blog Knowledge base Customers Pricing Features Resources Customers Pricing Careers Team Reviews Catalog Affiliate Program Terms of Use Privacy Policy Data processing
Loading an article

Case study - Ideashirt.pl in advertisement sector

Katarzyna Chomąt
25/11/2020 | 1 min read
Case study - Ideashirt.pl in advertisement sector

Table of contents

    Ideashirt.pl is a company from the e-commerce and advertising industry that offers t-shirts. 

     

    Situation before starting cooperation:

     

    • 967 reviews acquired during 4 years
    • 3,5 medium rate 

     

    The main problem was negative reviews on their website left without any explanation in order to clarify the matter. Many comments were written from several accounts, but by the one dissatisfied customer. The repair process started with verifying the most common problems on the client's side.

     

    The most common:

     

    • "Product not as described on the website"
    • "Poor quality"
    • "Delivery time is too long"

     

    We took action: 

     

    • Improving product descriptions
    • Production only high quality products
    • Reduction delivery time

     

    Obtained results:

     

    • 2034 positive opinions in 8 months
    • 4,5 - medium rate 

     

    Additional advantages for our customer: 

     

    • Sales from organic and direct inputs increased by as much as 45%
    • The increase in sales from Google business cards was as much as 320%.
    • Thanks to the use of widgets informing customers about the quality of products and a high rating of the store and products, the conversion rate increased by 900% (ROI).
    • Thanks to optimization for product card SEO, the cost of a click decreased.

     

     

     

    Please rate this article

    Average rate this post is: 4.99{{$app.blogCurrentReview < 4.3? 4.3 : $app.blogCurrentReview}}
    Sales & Product Information
    pawel.burda@ratingcaptain.com
    Technical support and payments
    support@ratingcaptain.com
    HQ Poland
    Liskego 7, 50-345 Wrocław
    HQ Switzerland
    Hertistrasse 26, 8304 Wallisellen,
    Features Get reviews Manage Analyze SEO Widgets Integrations Surveys
    Resources Blog Knowledge base
    Customers
    Pricing
    Careers
    Team
    Reviews Catalog
    Affiliate Program
    Terms of Use
    Privacy Policy
    Data processing
    Subscribe to our newsletter
    Sign up
    A confirmation message will be sent to the e-mail address provided. Something went wrong :-(
    Social media
    Google logo YouTube logo LinkedIn logo Instagram logo Facebook logo
    Copyright © 2022 by Rating Captain
    We use cookies to provide the best possible service.
    Refer to our privacy policy for more info.
    I agree