How AllBag cares about the customer experience in the online store?

The AllBag company, despite good service, timely execution of orders and unconventional ideas, did not have many opinions in the Google business card. The challenge was to obtain comments and ratings from the brand's customers in order to start competing with the competition and reach new customers interested in the offer.

Of course, the basic solution was to obtain opinions from both current customers and those from a few months ago. The repair process also included verification of the most common problems and streamlining the sales process. The solution was to implement changes such as improving product descriptions, reducing delivery times and improving communication with customers. In turn, a widget with opinions was implemented on the store's website, attracting the attention of potential customers.

But that's not all! AllBag also records great sales results. Sales growth from a business listing increased by 300%. The company also enjoys 25% more sales from organic search and a 15% increase in returning customers.

And this is definitely not the end! The AllBag brand itself has found out that running an online business is complicated, but can be easier and more effective with the right solutions.