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Mercedes-Benz of Boston
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Mercedes-Benz of Boston reviews

Information about Mercedes-Benz of Boston

100 reviews

The opinions come from external websites

Last update: 14.07.2024

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Kevin Ledezma
Terrible service. My car battery died and I called a tow to take it to replace the battery and I then called this dealership to inform them and they said they would handle it. Guess what? After a MONTH of waiting for my car and me calling almost everyday, the manager of the auto repair section, Matt, told me they just parked my car in the upstairs of the dealership and forgot about it? They didnt even apologize and they tried to charge me $500 for the battery replacement, and only when I informed them of the warranty I have on the vehicle they agreed to not charge me. To make matters worse, Matt promised he would hook me up (?) and never followed up with me. My car battery recently died again and I truly regret that I will have to deal with this location once again. Please avoid if you are able to do so.
Jeffrey Schnapp
Thank you for the five-star review, Jeffrey! We hope to see you back here at Mercedes-Benz of Boston for all of your future automotive needs.
First rate service (as always).
stephen karll
Thank you for the five stars, Stephen! We appreciate the kind words and are happy to hear that Jimmy has been able to help you out. We hope to see you here again! -Mercedes-Benz of Boston
Ive been dealing with Jimmy for many years. Hes knowledgeable, very polite and a great guy. If all of the service techs are like him, the dealership has nothing to worry about.
Peter Paulo
Thank you for the five-star review, Peter! We're happy to hear that Jhonathan could help you out and we hope to see you back here at Mercedes-Benz of Boston for all of your future auto needs!
Jhonathan was courteous, knowledgeable and pleasant. Listened to what I was looking for in my next vehicle. I would give him 6 stars if I could