Your customer feedback profile can bring as much as 23% of traffic to your website.
Went to get a smoker and they gave me decent service once I found somebody to help me which took about 20 minutes but like every business they are struggling with having enough employees. Checkout was a little bit of an ordeal, item isnt taken to the register so clerk had to walk to item and open it (store policy) close and re-tape it but couldnt locate a box cutter, so I walked over and opened it, she closed and taped it up walked back to register for the price gun walked back to item and scanned it then back to register to accept payment. I wasnt allowed to take it the car myself so I was instructed to pull up to the doors but there is no loading section so you are basically blocking traffic. I would pull up and wait then drive around again when I started backing up traffic. After a few times I decided to park down from the doors and go inside to let them know I was there. They were pushing it out the door as I walked up. Im not unhappy with their service or the store and will continue to buy there but the process could have been better. I dont see the point of opening the box nothing is removed all that you could see when it was open was top of item and styrofoam.