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Hi Khadium, When buying hollow jewellery, extra care has to be considered when wearing. Hollow (as explained on our website) gives the look of a heavier more expensive chain but not the strength. I think maybe you should consider buying solid pieces in the future and you will not have any durability issues.
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WORSE chains that you could buy from them I bought two necklaces from them and I continue to have problems .. both broken, the rope chain was broken after less than 4 months that I had bought it from them, had insurance in case something should happen and they refused to fix it , DO NOT BUY FROM THEM
Another fake review. Reported to google. There is only one female employee at hatton jewellers and she does not work in the showroom.
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I went in to purchase a birthday present for my sister. The minute I walked in the woman manager was rude to me and spoke down to me. I was only shown bad and cheap quality items. I am very disappointed with the bad customer service and I will not be returning.
Hattons made us a 2 white gold chains into a chain and a matching bracelet. It was all competed within 2 weeks and the end result was beautiful. They kept us informed and the end result what they made was outstanding.
Always visit Hatton Jewellers when I come to London, they always do me a good discount, very grateful for this. My new belcher is amazing guys!!! Thank you