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I purchased a Leupold Golf Range Finder for $400 just over 2 years ago and the lights that show the distances went out. I sent it in and was told it could not be fixed but that they would give me a discount to buy another one. Its difficult for me to understand why they cannot fix such a simple issue and why I would want to spend another $400 on a range finder that only last 2 years.
Custom free CDS is a big fraud!!! Calling them for a couple weeks already and my wait in line caller is always #35 what a fraud company, they charge big bucks for their scopes and claim you will get you CDS free but you never do. Stop wasting your money, I know I won't!
I've hunted with a Leupold scope for many years with excellent results. Just bought a new VX-3i with side focus and needed help. Called Leupold support and reached a tech quickly, who did a great job of educating me on the proper method of adjusting both the reticle focus and side focus. He spent all the time I needed and reinforced my faith in their products. If you choose Leupold, you'll never regret it.
Unfortunately I have to give Leopold a 2 thumbs down on their service today! I drove all the way from Canby to Beaverton with my father in law's very expensive defective rifle scope to only find out that they were closed to the general public. Inexcusable that they don't update their Google map site or even their own website with that information! Only can mail your returns to them. They need to make this very clear ahead of time so folks don't waste their time and fuel!
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