Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hello Rosemarie, We are very sorry to hear that you had a negative experience with our company, resulting in a 1-star review. I don't actually have record of you in our system being a customer. Did you place an order for screen printed or embroidered apparel with us? Please let me know so we can better assist you and resolve this matter as soon as possible. Thank you so much.
Called and talked to Sean, very impressed. Came and clarifed their work, Sean assisted me, very professional. Now, I'll wait for my orders ready I am definitely come back again.