Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
In last month order was delivered by Lasership here on East Coast which luckily received fine. Previous orders by FedEx and UPS. Lasership is more miss than hit on deliveries for many others as posted in Google reviews of their various locations, in other words, a near 1.x rating out of 5.0 overall. If Quill uses Lasership beyond high holiday shopping volume, will be looking elsewhere for office supply type needs.
We stopped doing business with Quill after they repeatedly produced customized products with the wrong text on them. When called out on their errors, they accused us of submitting faulty information. Their prices are unreasonably high as well; a common laser printer that we purchased for $79 at Office Depot was $100 through Quill. If you want decent customer service and fair prices avoid this company.
After ordering an HP lap top computer online and receiving an order confirmation and updated shipping dates, the order was canceled after 5 days. They did apologize for the inconvenience and they did resolve the issue.
Done with Quill after 20 years! They keep saying that items are in stock and then continue to push your delivery date out. I have been waiting 3 months for something that is "IN STOCK"
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