Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Thank you so much for your review, Shannon! - Matt
1558455509
5
Effective project management is one of Ice Nine Online's key strengths. Unlike our previous vendor, they listened to our needs and took our priorities into consideration when building the website. They worked alongside us and gave honest input if they thought our requests would delay the project or lower the overall quality. Their expertise helped steer us in the right direction. They also truly managed the project allowing us to focus on our other priorities.
Ice Nine Online made it really easy for us to transition from our former web company. Now that we've been working with them for a few months, I can say it's been truly "worry-free." They handle the website and hosting management very effectively so that we don't have to worry about it.
Thank you for the kind words, Julia! We enjoyed working with you on this project as well! - Matt
1612968431
5
We launched a new division of business this year, and brought Ice Nine Online aboard to help us create a brand new subfolder within our site to reflect our new offerings. Matt Chiera & Andrew Cox delivered beyond our expectations - so easy to work with, personable, intelligent, and such a quality product. Each time we thought we had a crazy, out-of-budget ask, it just got done - and quickly! Such a pleasure to work with this team, truly.
Thank you so much for the review, Steve! It's been great working with you! - Matt
1607464403
5
Matt and his team always deliver! I have worked with Ice Nine Online for over 2 years and continue to leverage Matt's vast and deep expertise for a new website, competitor website analysis, Linkedin strategy, and back-end SEO integration. Their fees are competitive and the customer care is top notch. Matt is worth the wait and will deliver your vision every time! -Steve M
Ice Nine did an extraordinary job building the Wordpress website for Offshore Rooftop Chicago. As one of the largest rooftops in the city, we needed a major upgrade to encompass the restaurant and event side of the venue. The team at Ice Nine hit it out of the park with making sure every detail we were looking for was executed. The site has everything we need and the team at Ice Nines attentiveness did not go unnoticed. They built in modules that make it easy for our customers to view our events and book reservations. The site integrates with all of our (many) booking services flawlessly. They built the site in a way that makes it easy for me to make updates. They really went above and beyond with the website they built for us and their communication and project management skills are some of the best I've come across with any of the vendors Ive worked with.
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