Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Didn't have much of what I was looking for in stock. Wanted a jacket (sizes weren't in stock) and multiple hoodies (only one was in stock and not in the right size). The website has free shipping over $100 which seems better but without trying it on I'm unsure if it would fit properly. 2 stars for the lack of stock, but 1 additional star for the high quality goods.
The sales associate, Alecia, made my trip to Prana so quick and easy. I was looking for the style of jeans that I already owned and she had a super similar style in my hands in just a quick moment. Beyond her excellent customer service, she seemed genuinely invested in me finding jeans that Id be happy with. She wasnt trying to push a purchase, she was making sure that I found what I was looking for. The Prana products are excellent and having such a positive experience makes me love the brand even more