Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Wow ..... what a company? First I emailed 2 weeks ago looking for a retailer to purchase a replacement monkey for my granddaughter. I never received a response. So today I called - spoke to an "Ira" - he basically refused to assist me in any shape or form, said they do not "deal" with individuals. All I continued to ask was for a name of a "middle-man" to call to find a retailer. After much attitude, I did ask his name and position - and found out he was in "customer service". I again practically begged for a name and when he again gave the attitude, I did slip and said he was "quite the ass" ...... much to my surprise, his response was "FU** OFF" ..... OMG I called back - a nice lady said she would have Steven Smith call me back. Steven called me - told me they had the recording and said there was no reason for me to call him an ass - I questioned the response I received (2 different times the phrase was used) - Steven said it was warranted and told me he did not want to deal with me AND THEN HUNG UP. I called back, really in disbelief .... Steven again came on the phone only to tell me "get a life" and hung up again. I really can't believe that this company could possibly be like this. I have personally ran a company since 1993 - I would NEVER treat a potential customer in this manner.