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Hi Abby, Thank you for your feedback and again please accept our sincere apologies for our DJs lack of performance. The DJ in question had a motorcycle accident 3 months before and took meds for the pain. Through this, he's become extremely dependent and addicted to the pain medication and for that reason, he's no longer on our team. He's currently in rehab and we support his quest to get better. After I saw your review, Jamin and I called to see if there is anything we can do to unsour the memory but it went to voicemail. My cell is 512-705-1040, please give me a call when you can and again, so so so sorry this happened.
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The DJ from Texas Pro DJ for my wedding was high on painkillers during our reception. The DJ was not only rude to me (the bride), but also rude to many of my guests and the on-site venue manager. He didn't play any of my requests and brushed me off when I asked him to make an announcement about shuttles at the end of the evening. The owner of Texas Pro DJ is a very nice, professional guy who was very apologetic on his employee's behalf. We did get some compensation from the company, but that really soured my memory of the night.
Hi Molly, Jamin here, I am so sorry that I made that joke and more over, please accept my sincere apology. I felt like our call went great beginning to end. I felt comfortable on the call and hoped if I said anything that offended you that you wouldve said something. I called twice to personally apologize but the calls went to voicemail. My CEO Miles called as well and left you 2 messages. I meant no disrespect and sorry its a hard pass. Our DJs are amazing, but I wish you all the best and thank you immensely for your time. Jamin
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I inquired with Texas Pro about DJ services for our wedding, and when asked about our event I told Jamin that we didnt want anything tacky or vulgar as it wouldnt fit with our style. The call was going well while we discussed details, and he asked me if we were doing a garter toss. I said no, to which he responded thats for later that night, eh? seriously???? Even if I did somehow enjoy vulgar jokes, even after I told you that wasnt our style, making a comment like that is so unprofessional. I was shocked, and said ha, no to which he THEN responded that isnt what your fiancé told me How is this a professional service? That was disgusting behavior. Hard pass.
So disappointing. This was something I chose to splurge on for our wedding cause I didnt want to have to worry about music (even though everyone called me crazy for paying over $4,000 for a DJ when you could get a dj+band for that amount) but I really regret doing so. Our DJ was Brad, who is supposed to be one of the senior DJs...but you would have thought it was his first wedding. He almost made me cry literally 20 minutes before I was supposed to be walking down the aisle cause he came into the room (no warm introduction or anything) and said I have about 5 minutes for the rain to stop or there would be no music for the ceremony.. and in the event the rain did stop, it would take him an additional 20 minutes to set his stuff up out there so I needed to make a decision on whether to make my guests wait for him to set up or just get over it and not have music. So then Im frantically running around trying to find someone that might have a bluetooth speaker in case the rain didnt stop within those 5 minutes. Then he forgot to bring an extension cord so cocktail hour music was delayed. He messed up the father/daughter dance (played the wrong song) and when i ran up to correct him, he said I had it wrong on my e-mail list (which i didnt and even triple checked later on). He played if i had a million dollars twice which is something extremely obvious as its an old unpopular song. I had many family members & guests tell me how cranky/rude he was. Then to top it all off, my aunt tried to request a song and he refused to play it...so my dad went and gave him $100 just so he would play it. Seriously? I was appalled. And no one wants to bring these things up to the bride on the day of her wedding, but I wish they would have cause that is absolutely ridiculous. Its just really disappointing and i hate even having to write this review. Noelle was SO sweet and awesome to work with prior to the wedding! It was just the DJ that was assigned to us...and there arent any reviews that mention Brad so Im not sure if there have been other issues with him or if he is somehow newer to the company but considered one of the more experienced DJs?? Who knows, and maybe he was just having a bad day/night (Id like to give him the benefit of the doubt) but regardless it was a regretful choice to hire this vendor for our big day.
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