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I want to say a huge Thank you to Kenny for going above and beyond in assisting me with finding a suitable sleeping bag for my travel needs. Kenny was very understanding and offered many alternative options to try meet my specific needs as I was not the typical REI customer and spent at least a good 20 minutes or so showing me different products and answering my questions. Despite me not purchasing anything he was so gracious and extremely helpful during the entire interaction. It is not often that I come across such dedicated customer service where I feel the need to write a google review however I wanted to highlight my experience as Kenny is a true asset to the store and company.
I have always received outstanding customer service from REI, this location is no exception. The prices can be high but the products are high quality and built to last. Also, their in house brand delivers value.