Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
Hi Jessica, Thank you for reaching out and providing feedback. I am so sorry to hear about your experience in our store today. Our customers' experience, safety and well-being while shopping is always our top priority. I am taking to steps to reassess our current pet policy and create a friendly and welcoming environment for all. Please accept my sincere apologies and I hope you will give us a chance to earn your business in the future.
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I really didn't want to write a bad review for next adventure. As a life long Oregonian and field scientist this is one of the only places I can get affordable gear for my family and I. But after three experiences in a row of rude cashiers, y'all need to hire better people. Today your cashier had their dog with them. Great! Dogs are great. Except this one lunged at my toddlers face and barked while I was trying to check out. The cashier was not apologetic and did not try to control the dog. My toddler hadn't even approached the dog. Shopping with a toddler is hard enough without worrying about them getting bit by a dog. I love your gear. Your staff consistently suck.
The folks at Next Adventure are awesome! Rad folks who want to help you out and set you up with everything you could need. Shoutout to Dan because hes the man! Love their discount downstairs section too, makes the outdoors much more accessible!
Everyone here is awesome. And their selection is beyond great. They have everything from new to used gear. Its very easy to spend a lot of time here since the place is so big and the deals are great. Would highly recommend it when you need something for your next adventure.