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Hello Alain Thank you for taking the time to provide feedback. We are disappointed that your stay was not all you had hoped for and we will relay your comments to the property manager. Please do return to us in the future and we will try and find a flat more to your taste. Kind regards Belinda Simpson The London Agent
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Nothing Hill W11, was not top (social building). Inside, confort ok, except for the second bed. Location perfect, near the metro station.
We stayed at Minerva Court on Bowling Green Lane. It was a less than satisfactory experience. Traffic noise and late night partying was very loud. We are a family of four and they gave us only 2 rolls of toilet paper and 1 bar of miniature soap for the 5 days we stayed. The location is too far from a major Tube line which required train changes to get to the heart of London. The internet connection was weak and for 23 Pounds, only one device could be used at a time. Some of the appliances and lamps were too far away from the minimal outlets to be of use. There was a pot to heat water for instant coffee but no outlet in the kitchen to use. Clerkenwell is a nice neighborhood on the outskirts of the tourist areas of London, but we would recommend finding a more hospitable place to stay. The people at the leasing office (Acorn) were all very helpful.
The apartment was in a wonderful location and proved to be quite adequate for a week in London. The staff was very responsive to the minor problems we encountered (these would not be typical for other renters.). The furnishings are not luxurious as you can tell by the pictures, but the bed was quite comfortable and the entire apartment felt spacious. Would recommend.
We stayed at the Comfortable Waterloo Home for 7 nights. The home easily accommodated 5 adults and 1 toddler for sleeping arrangements. In fact, the manager brought us a brand new blow-up mattress the night we arrived, because our toddler was too tall for the provided pack-n-play (cot). What exceptional service! The only area that could use some improvements was the living room. There is a sofa that sat 3 adults and a chair for 1 adult, which left 1 adult on a dining room chair. After a long day of touring London, no one wanted the dining room chair. Maybe a sectional sofa or a love seat instead of the chair would help? The location was exceptional! Right between the Waterloo and Southwark stations, great for using public transit, or a short taxi ride to everything. There are good restaurants, pubs and grocery stores nearby. The home is above a daytime cafe which had some unusual smells in the mornings, but was closed by 5pm. The street is busy due to the theaters on either end. Overall a great experience. I'd highly recommend the London Agent and this home to anyone traveling to London.
What you have described is neither accurate nor possible and simply does not make sense. If you have a valid complaint please address the company directly and we deal with it in a reasonable manner. Please do not troll on the internet, even it is Friday 13th.
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1
RIP OFF merchants - DO NOT PAY THEM A DEPOSIT they took a 1000 deposit on a flat they refused to give the address of, they then immediately after receipt of the deposit informed us that the flat was not available for the dates required. they then refuse to refund the money. We will be taking them to the small claims courts. WARNING WARNING WARNING do not trust them
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