Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
I called to talk through a print job I am planning to do for work. A gentleman answers the phone and then directs me to order through their site. I am in front of my computer and try to access the site. I am thinking since I am on my work computer it's being blocked. I try my home computer and I'm met with the same problem. I am still on the phone and I'm given another site to type in. I do so and then I am told to order online. I say "sure, but can I go over it so I know I am ordering the right thing". In the process of attempting to go over the options, I a met with attitude. In most cases, you'd work with the customer to come to an understanding on what they are interested in doing, but this was not the case. I ended up telling the person on the line "Thank you, I think I am going to go with someone else" after being asked "Have you done this before?" "Have you ever held a card!?"