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This doesn't sound like us....are you sure you are reviewing right shop? Email us at [email protected] so we can discuss the situation.
1622295777
1
Extremely rude staff. Its like if your not wearing a punk uniform, nobody will bother to help you. I have been here three times, and all three times I have walked in and never been greeted, asked if i need help, etc. This place sucks.
Previously I had went into empire skates and had an awesome experience with any and Carisa , and decided to return into the store , but I encountered this rude balled guy who be little my questions and wasnt helpful at all , I dont think you should have this kind of customer service around . Somebody please humble this guys down or fire him because it makes you guys look like trash . Please post Amy and carissas schedule on Instagram so I wont have to deal with him .
Thanks for the 5 stars..although i don't think we are the ones you ordered from. Try us out sometime though!
1499728092
5
I made an online order and it got lost in the mail, I contacted the shop they attempted to fix it and there was another mix up. I emailed them and I finally got my order. They were so professional and courteous (might I add it was also christmas time) I love to support a Derby shop and I totally recommend this place. I'll use it again. -Chika Vroom
I am sorry you wrote this. We told you to come back on Saturday to rethread your axles because we did not have someone to do it at the time you were there. This is a courtesy we do for our paying customers.
1499727506
1
Worst skate shop in the city couldnt even help me rethread my trucks i thought they were supposed to help support skaters
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