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Watersports West
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Watersports West reviews
Information about Watersports West
4,78
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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See example1507016312
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBMy1USUl3EAE!2m1!1s0x0:0xbfc3307a3aef26cf!3m1!1s2@1:CIHM0ogKEICAgIDA3-TIIw%7CCgsI-PzMzgUQwIvkDg%7C?hl=en-US
MSL Hayes
google
https://www.google.com/maps/place/?q=place_id:ChIJEQNNOCv6wogRzybvOnoww78
We're sorry you feel that way, we were hit pretty hard with Hurricane Irma at the time and lost power for several days. About 30% of our roof blew off and rain water flooded the front of the shop. We had to close and are still working to get things in order.
1507329605
1
Horrible customer service. Here's a classic Business 101 pearl: do not invite customers to contact your business by email and then never read/respond to customer emails. After two emails sent several days apart and giving Watersports West (WW) a full week to respond to the last one, WW lost out on a Jimmy Lewis SUP sale because they couldn't be bothered. Well done, WW. Gave LL Bean my immediate business for a Pau Hana instead because their customer service rep(s) actually responded to emails sent to them in a timely manner. Like any business in 2017 inviting customers to contact them via email should. Well, okay. And because LL Bean's across the country shipping fees ($60) aren't highest-in-the-industry like WW's ($299).
1535132692
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRbVo2Z2hBRRAB!2m1!1s0x0:0xbfc3307a3aef26cf!3m1!1s2@1:CIHM0ogKEICAgICQmZ6ghAE%7CCgwIlIiB3AUQgMfZjwE%7C?hl=en-US
Shane Eikenberry
google
https://www.google.com/maps/place/?q=place_id:ChIJEQNNOCv6wogRzybvOnoww78
2
Overall experience with the company was ok, not very informative on the product but very friendly. My issue comes with the product they sell, i purchased a Bote Rover and have had TONS of issues with it. Hull number was 11 digits instead of 12 so i couldnt register it, motorac doesnt accept the rotopax as advertised, wheelrac cannot be used with Rover and the wheels constantly go flat. I have contacted Watersports West with most of the issues but they are unable to help, the most recent was my Rover taking on water into the hull (which isnt supposed to happen) i bought the board 3 months ago and they said i would be responsible for the fix, its leaking from a bolt hole in the board so its nothing that could have been my fault. So the company is ok but the products they sell they are not willing to back, that warrants the 2 star rating, hopefully they make changed moving forward.
1495495636
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBNE8tQy1BRRAB!2m1!1s0x0:0xbfc3307a3aef26cf!3m1!1s2@1:CIHM0ogKEICAgICA4O-C-AE%7CCgwI1OeNyQUQwKK-oAI%7C?hl=en-US
Carlos Mongiello
google
https://www.google.com/maps/place/?q=place_id:ChIJEQNNOCv6wogRzybvOnoww78
5
Very well stocked water sports shop one of the best I've seen, ever! But the people are just outstanding par excellence!
1650539866
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyN3JIdERnEAE!2m1!1s0x0:0xbfc3307a3aef26cf!3m1!1s2@1:CIHM0ogKEICAgIC27rHtDg%7CCgwI2vqEkwYQgIvzjQE%7C?hl=en-US
Jeff Harmon
google
https://www.google.com/maps/place/?q=place_id:ChIJEQNNOCv6wogRzybvOnoww78
5
Great place!!! We had some upgrades added to three kayaks and everything turned out great. Steve even did updates on one of the kayaks while I waited. Everyone in the shop speaks to you while you're in the shop. Will always shop here. Great people!!
1626574473
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURxMTliN0JnEAE!2m1!1s0x0:0xbfc3307a3aef26cf!3m1!1s2@1:CIHM0ogKEICAgIDq19b7Bg%7CCgwIiZ3OhwYQgIya8AE%7C?hl=en-US
kayla raines
google
https://www.google.com/maps/place/?q=place_id:ChIJEQNNOCv6wogRzybvOnoww78
2
I have always wanted to go into this store after passing it so many times and finally went in. It was not what I expected. I wasn't there for anything in particular, just to take a peak. When first walking in I saw souvenir type merchandise which I was surprised by. Although this location is somewhat close to the beach, it's not on the beach so I assumed it was a locals type place to buy boards and accessories. Upon walking in all I saw was souvenirs. I felt like I was at a tourist shop on the beach. Sell what you want, but as a local it was somewhat off putting. I walked around the soft goods area and looked around at the boards for a minute, and not one of the 6 employees I saw in the building said a word to me and my friend. I'm sure the employees of this place are great when it comes to buying, renting and repairing boards and kayaks. But why wouldn't you treat every customer that walks in the door the same? They didn't even glance in our direction. What if I was actually there to make a huge purchase? I'm just disappointed