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Dear John, I'm sorry that you were disappointed with the service you received. Can you contact the practice and speak to Sena, so that we can understand the issues and improve our service? Thank you.
1602243793
1
Dysfunctional appalling service No compassion No care Not worth one star
Getting appointments at Bacon Lane is very easy, just follow the guidance on our website. If you fill in the eConsult form for active issues, and we will revert either with an appointment or the doctor will phone you. Best wishes Bacon Lane Surgery
1643377017
1
Very disappoint with the service I wait for more than 1 week to make appointments (I have done online) also I have been sent email ,no email reply, also when I try to see what s happen I need to wait more than 40 min in the line ,for my child my Daughter,She has Autism ,I just have been register in this GP .Very disappoint.
Mohamed we are always happy to be of service. Thanks for taking the time to leave such a wonderful review!
1625245569
5
Amazing experience today. Needed prescription urgently and staff processed my request and sent to the pharmacy quickly and efficiently. Many thanks for all your help today.
Thanks Sajjad, the last few months has been difficult for us, a number of patients we have looked after for a long time have passed away. When someone leaves such a positive review, it lifts our spirits. Thank you!
1625252080
5
Great surgery that places the utmost on patient care and attention
Hi Evelyne, have checked the notes and the reported temperature was near normal. We always prioritise children, routine appointments may take up to two days but are often quicker.
1649668012
1
When you call 1st thing in the morning to arrange an appointment for 15 months baby( fever,38.8*, blocked nose and coughing)and they only give you the option of a telephone appointment that is booked in the next 2 day( I called on Tuesday morning and it booked for Thursdsy aftenoon). Answer to ur replay:It was 37.5 after an hour of nurofen.(I did mention to the receptionist). Tuesday night I got Er with seizure). Overall I won't recommend this surgery as the receptionists are very rude).
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