Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Dear Mr. Coake, Thank you for taking the time to offer your feedback. Our customer reviews are not taken lightly and your opinion is very important. That being said, we are very sorry to hear that we didnt meet your expectations. We strive to maintain our reputation to a high standard, so again, we apologize for any shortcoming and your feedback will be used to further improve our performance. I would like to converse with you personally to clarify your concerns; so at your convenience, please contact me personally at my office (585)-388-3320.
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The new owner, Timothy Mayer, continues to advertise the business under the ownership of his predecessor. This is a libel upon the previous owner, with whom I worked successfully for over 5 years. The new owner is disorganized, insulting, and hostile to a veteran customer. Tried to charge me a new set-up fee for templates already paid for and used. Now using a competitor's services. Competitor is competent, congenial, and charges less than half of what the Embroidery Loft collects.
The Embroidery Loft did an amazing job with my order. Not only was it a perfect job but it was completed sooner than expected. Ive heard so many great things from so many people about this business. Which is why I chose to visit them. Im glad I did and will return for my next project. Paul