Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Brian, I looked through our system and it doesn't appear that you have ever been a client of Monumetric, can you please provide some context as to your review and why you rated us the way you did? We not only want our google reviews to be accurate - but we also want to know how we can improve and provide exceptional service to everyone that we work with.
Chip, sorry to see your frustration - and we would have really appreciated the chance to talk with you about it before you left a review. In the future please always try and reach out to your account manager or [email protected]. We have tried to communicate with all our publishers both in Newsletters and notifications on our console. It unfortunately was an issue we had little control over and in the end cut ties with our previous payment processing company and had to write our platform to issue payments through a new company. Because we did know it causes a great deal of disruption to everyone, we did issue a 5% credit because of the delay. We did get everyone caught up on their payments last Friday and you should see full payment for anything that was delayed in your bank either on last Friday or at the latest tomorrow - the speed of that depends on your bank at that point.
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Has been having issues paying their publishers for 2 months now. Unacceptable... We have turned off their ad network on all of our sites till they send us our back payments.
I worked with Monumetric on a previous website and loved them. Couldn't wait to be able to work with them again, and now I finally can on my latest website. They have the best support team and high quality ads ... plus they do their best to make you succeed. I couldn't ask more from an ad revenue company!
Maria - I would like to know details about your experience as we pride ourselves in our service, If there is information you can share with us as to why you had a bad experience that would be helpful
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