Clickoo reviews

1530010123

Matt M

google

Dear Matt, Thank you for your review. We have taken your feedback onboard and wish you and your business all the best in the future. The Clickoo Team.

1530573310

1

Would not recommend, no creative skills in house, increased my CPA not reduced it and didn't honour a 3 month break clause(few days out on termination) despite paying a 2k set up cost at the start. I chose a small agency as i believed i would get more. Read the contract carefully do your research on this agency before entering into an agreement i'm sure some people are happy but i wasn't impressed. Also 5* review below James Galilee works for Clickoo.

1608127371

Max Birtles

google

Hi Max, Thank you for your feedback and we are sorry to hear that you are not happy with the performance of the campaigns whilst with Clickoo. We have taken your feedback on board and will look into it further internally. Clickoo as an agency has been founded on strong international performance, and our values of integrity and entrepreneurialism, of which has been advocated by our customer base for over 10 years. As the Managing Director of the agency, I will personally look into this further and come back to you. Best regards, Tim Donoghue (Managing Director - UK)

1575367508

1

Really bad ad agency. I started using Facebook Ads in August this year and had some early success, but new that there was room for improvement to scale up our campaigns. This is when I started looking for an agency to take things to the next level. I looked at a lot of agencies and eventually decided on Clickoo. I was excited to see how they could grow our website sales through Facebook Ads and felt like they had the expertise to do so. After the first weekend they had a campaign live I was surprised by how poor the performance was, and this continued for the next 10 weeks causing increased frustration and also confusion as to why this agency was incapable of getting even remotely close to the same ROAS that we were getting on our own, let alone getting an improved ROAS to justify their monthly fees. It got to the point where Clickoo tried everything they could think of, had called other agencies as well as Facebook for some insight as to why their ads weren't performing. They even set up another ad account in a desperate attempt to bring in sales. Nothing had any real impact and the weeks were rolling past so I decided to set up a campaign myself to work out if it was a technical issue with my Facebook ads account or to do with the way in which Clickoo were setting up the campaigns. I selected my best sellers, targeted out best regions (which I told Clickoo on day one) and used some basic and pretty broad interest targeting. Surprise surprise the campaign performed better in one weekend than any of Clickoo's campaigns did throughout 10 weeks. We are now managing our campaign ourselves achieving approximately a 5 x ROAS extremely easily. It is still completely beyond belief as to why they were targeting Lithuania, Bulgaria and Romania when I told them our key countries 10 weeks prior. It just amounts to basic common sense, which I would have expected plenty of and more for 600 + VAT a month. In the 8 years I've been running my clothing brand I've yet to find a single professional who is worth remotely close to what they charge, and it was disappointing to find that Clickoo were no different The conclusion from this is nobody knows your business as well as you do, and Facebook Ads are actually pretty easy to run once you get to grips with it. Don't be fooled by the technical jargon which makes Ad Agencies sound like they know what they are talking about, but, as I found out, it not always the case. We lost approximately 15k in lost revenue from the lack of ability presented by Clickoo. Using an agency like this is a waste of money and I would not recommend it. UPDATE: I never did hear from anyone at Clickoo

1531250002

Ashley Stephens

google

5

The guys at Clickoo have been fantastic, initially as a customer but also subsequently as a partner. They have demonstrated tremendous industry awareness and technical capabilities which combined to achieve our growth aspirations ahead of plan. As a partner working with Clickoo, everything has been transparent and ultimately just really easy to do business with. Highly recommend these guys!

1617705139

Mason Soiza

google

5

Amazing PPC agency, we use them for Google Adwords. We are currently achieving 750% ROAS.

1597657284

Sil B

google

5

Have been working for over 3y with Clickoo and we have excellent results. The team is young, active and professional.