Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Local Social Pro charged my account without my permission. They inflated their fee and were unwilling to make any accommodation to a longtime customer. Buyer beware.
I can't speak to their service, but cancelling is a nightmare. My boss called in and asked to cancel services and was told we had to send an email. I sent the email which got an autoresponse asking me to schedule a cancellations call, which I did. In the time between scheduling and actually having the call, I received repeated emails and phone calls asking me to schedule the call--which was already scheduled. During the call, I told the rep many times that we were not willing to pay for this account for this agent any more and I was not interested in a Facebook coaching. If they wanted to contact the agent herself and see if she was interested in their sales pitch that would be fine. I had to schedule another final cancel call, and I was told that they would keep the account open for 30 days for free while they contacted her. To this point I was irritated at all the wasted time, but whatever. I heard back from the agent that she was not interested and wished they would stop calling her. I sent an email letting them know that the agent wasn't interested, and now I have to pay for the "Free" month because I cancelled without doing the free training.
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