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Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Thanks Renee - we are always, always available to discuss any issues - our printed and hand written material delivered with the shoes offers the service. Please call us, we'd like to send you a free "stretcher" with instructions - we are more than happy to and absolutely would have offered earlier had you let us know. Thanks for reaching out and have an awesome end of week. Cheers, Toni
1652845687
3
Shoes looks nice but easy to get marks which doesnt come off. Difficult to wear them luckily I had shoes horn. Very tight and uncomfortable to walk.
Thanks Greg. As evidenced by our very positive customer reviews and experiences, customer service is a top priority for us. We're genuinely very sorry you're not happy. But please note, your concerns were addressed and emails replied to promptly - without doubt. The shoe descriptors and images on our website are clear about the composition of the shoe and does not claim "100% leather". Please reconsider your review as unfair reviews can destroy a small family business that really works hard to deliver a fantastic product with impeccable customer service. These last 2 years have been tough enough. We wish you well and hope we can be of help to your hardworking feet in the future.
1646637773
1
Not happy! Buddy lace ups. The shoes were not as described on the website. The entire toe cap until the base of the laces were covered by a thick rubber material, this must make up 25% of the entire shoe. On the product description it says the shoes are 100% leather upper, not a thing about the front end of the shoe having an ugly rubber feature at all. Not only did I pay shipping to receive the shoes I also had to pay shipping to return them. I raised this concern wth wellness footwear twice and have no response. It is their bad but I am out of pocket. Shoes are not as described and this company cannot be trusted.
Thanks for the feedback Jade. We always welcome and encourage our customers to get in contact with us with any problems - we would have happily sent you a shoe stretcher and shown you how to stretch yourself. Not to worry - next time. Have a wonderful 2021.
1621630708
4
The only reason why i give 4 stars is because they are very narrow for size 10...they are very comfortable bu had to take it to shoe maker to stretch it..I wish they are available in wide feet