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For cheap gyms, this place is fine..... but their sign up process is misleading and their customer service was not helpful. I'm now stuck with a membership I do not want or will use. They don't even have a cancellation fee that you can do. Take your money somewhere, preferably somewhere with better business practices like Universal.
Hey andrew, we are sorry that your experience with us didnt quite match your expectations. Thank you for bringing these items to our attention.
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I've been a member here for almost two years. There has been a steady decline in the facility and equipment over that time, and it doesn't look like it's going to stop any time soon. Current manager is great, and I feel bad for him as he was thrown into a disaster. One of two toilets in the men's bathroom has been down for AT least three weeks. The same piece of gum has been on the soap dispenser in the one shower for AT LEAST four days. Leg extension machine has been broken for at least a month. EVERY single part of the cable machines are ruined due to people slamming the weights. There is a constant tension on all of the areas there due to weights being slammed. It's not just the facility, it's the people using the facility that could care less. You get what you pay for though, right? it is VERY minor things, but they stay in limbo for so long. These things should be fixed within days, if not hours. Simple service calls.
I was very hesitant on using a Personal Trainer. One day decided to set up a kickoff appt. Kendall got ahold of me , I came in and we worked out. That was over a year ago. I am still coming to see her once a week. She is a very knowledgeable trainer, a fantastic person , and very pleasant to be around. I would put her in the top echelon of trainers I have seen through my journey eith personally or observing. Thank you Kendall you rock. I hope more clients come and seek out your training services.
First issue, A "cheap" program where they advertised i believe $12 a month. After i think 2 months that changes to the full $24. Oh and they do the usual gym move locking you into a year at this price(im sure there was fine print somewhere). Wanna quit? $75. Oh and if you'd like to actually get stuff done at this gym, you gotta go at 6 AM, the middle of work, or after 8 PM. Otherwise, you won't be able to get anything done in less than 2.5 hrs. Wanna go on the weekends? Better do it the moment they open bc they will be packed all day because they close at 5. Not to mention stuff is always broken, they have one leg extension machine that actually works and 2-3 leg curl machines. It's a "good" gym, but somehow planet fitness has them beat on having working machines... yea, i'm less than impressed with this place. Edit: you guys hear of a membership limit? To maintain quality? You need it. Oh also, not 100% but pretty sure I got covid from this place. Not surprising considering everyone is about 3 feet from one another for their whole workout. I bet the only reason it's this crowded is because they had so many people get tricked into a year long contract and they won't pay the 75 to quit to go to a better gym.
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