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APMEX
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APMEX reviews
Information about APMEX
4,72
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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See example1645855642
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXbG9faEpBEAE!2m1!1s0x0:0xc1aff19cb3ac7e6a!3m1!1s2@1:CIHM0ogKEICAgICWlo_hJA%7CCgsImofnkAYQkKeXUA%7C?hl=en-US
Priya S
google
https://www.google.com/maps/place/?q=place_id:ChIJT_mg8S4XsocRan6ss5zxr8E
Thank you for your feedback, Priya. APMEX insures packages while in transit. If you believe your package was stolen post delivery, we recommend working with the local police.
1646062343
1
An absolute nightmare!! Stay away from here. They make you run on loops, gather all information and poke your eye again and again. I would rate less than 1 if I could. I ordered $17k worth of gold coins and It was shipped via ups that required adult signature, ups marked the order as delivered when I didnt receive and there is no proof of delivery when asked except their ups was there. Which UPS comes by everyday to my community. I let Apmex know, called 100s of times and sent many emails, they made me go around get bunch of proofs for a month, never shared any info when asked about UPS shipment investigation process or proof. Said they will refund or send the package at the end and UPS Marked the package lost paid the claim to APMEX. But APMEX Kept both my money and UPSs money and denied the case and said they wont speak to me anymore. I highly dont recommend them. Please save yourself from their scams.. APMEX has pocketed my hard earned, penny by penny saved $17k and caused lot of distress from last 1month.
1652621132
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyN283enJ3RRAB!2m1!1s0x0:0xc1aff19cb3ac7e6a!3m1!1s2@1:CIHM0ogKEICAgID27o7zrwE%7CCgwIzP6DlAYQoPXRkAE%7C?hl=en-US
rich mcatee
google
https://www.google.com/maps/place/?q=place_id:ChIJT_mg8S4XsocRan6ss5zxr8E
Thank you for your feedback Rich. You will be hearing from our Customer Service department so they can get the detail of the issue you experienced and try to find a resolution. Thank you for your business!
1652908238
2
As I stated in a previous email. While I was in the ten minute lock in rate the rate changed. Apmex has not tried to reach out to me about this matter. Maybe next time SD bullion would like the business.... Quality was good but I am dissatisfied with this price change while I was locked in.
1647612901
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXX0k3NUx3EAE!2m1!1s0x0:0xc1aff19cb3ac7e6a!3m1!1s2@1:CIHM0ogKEICAgIDW_I75Lw%7CCgwI5afSkQYQyMyS2AI%7C?hl=en-US
Kerstin Clemmons
google
https://www.google.com/maps/place/?q=place_id:ChIJT_mg8S4XsocRan6ss5zxr8E
5
Thank you Apmex for my order!
1642340124
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURjMUlLZ3h3RRAB!2m1!1s0x0:0xc1aff19cb3ac7e6a!3m1!1s2@1:CIHM0ogKEICAgIDc1IKgxwE%7CCgwIieav9gUQiIqmuQE%7C?hl=en-US
Dave Nielsen
google
https://www.google.com/maps/place/?q=place_id:ChIJT_mg8S4XsocRan6ss5zxr8E
5
Love Apmex. Always receive my orders in timely fashion and lots of product choices.
1654697225
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXM3Vucm9RRRAB!2m1!1s0x0:0xc1aff19cb3ac7e6a!3m1!1s2@1:CIHM0ogKEICAgIDW3unroQE%7CCgsIidqClQYQ6L_PFw%7C?hl=en-US
Tom Safko
google
https://www.google.com/maps/place/?q=place_id:ChIJT_mg8S4XsocRan6ss5zxr8E
Thank you for taking the time to provide feedback and review of your experience, Tom! APMEX welcomes customer opinions, both good and bad, in product reviews. We encourage both feedback and product reviews, however, product review submissions are only relevant if the opinions or feedback within pertain to the product purchased. This is in keeping with our Product Review Guidelines, which are linked in the Product Reviews section when signed into your account. Any feedback or opinions related to other aspects of your experience should be provided via the Customer Feedback form - or calling our Customer Service department. We do appreciate your concerns and will use the feedback from this review to create a better APMEX experience for our valuable customers.
1654694786
1
I purchased an American Gold Eagle 1 oz coin (random year) The coin has a large dull/hazey area in the center of the double eagle side. I tried to submit a review on the APMEX site and they refused to post it. In fact, they have completely deleted the pending review from my APMEX account. (note: my review clearly met the APMEX guidelines and contained nothing inappropriate) IT IS NO SURPRISE that the APMEX site shows so many perfect 5 star ratings on its products and services. UPDATE REGARDING APMEX RESPONSE: my review was clearly about the condition of the product I purchased from APMEX. "dull/hazey area in the center of the double eagle side" of a coin I purchased from APMEX. So, the response makes no sense whatsoever and demonstrates they are screening out negative reviews in violation of their own guidelines! I will purchase elsewhere in the future as I prefer to deal with companies that have integrity.