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Hello, Ashley. Have you shared your concerns with our Patient Relations team? Their role is to help with communication and try to resolve concerns. They can be reached at (615) 322-8008, M-F, 8a-5p. Very sorry to hear about your experience.
1623446495
1
This place just sinks all the way around I wish I could po it a 0
These people have caused me so much distress. Bring my children here when they have cough when they're feeling sick or when they have an incident at home because i love them very much but what did Vanderbilt do? They treat me like a child abuser and get my children taken from me when I came to them for help. If you love your children and they have a genuine accident like most children do, don't bring them here, because according to Vanderbilt. Accident don't happen only abuse. Very judgemental people who think they know everything
Hi, Frances! We thank you for your trust, and for taking the time to share these kind words!
1628052065
5
Excellent hospital! My daughter has been here twice for back surgery, both requiring overnight stays (five days the first and four days this time), and the nurses, doctors, and all employees were absolutely wonderful with her and with us. They even have a teacher that comes by to help situate the student if they have a recovery that goes into the school year. We didn't have to use this service (our daughter is online with an out-of-state school), but it was really cool to have the option. Dr.Mencio has been a God-send! He is an excellent pediatric orthopedic surgeon and has walked this scoliosis journey with our daughter for the last three years. Thank you, Doc You rock The nurses are gold metal as far as we are concerned! They engaged our daughter with every interaction, talking with her and listening with their whole heart. Love the nurses and nursing students Even the food is good, and the nutritionists are interactive. Kudos, too, to the maintenance staff. Y'all have a trying, often thankless job. We are thankful. I hope we never have to be back, but if we do, we know we will be well cared.
Elaija, thank you for sharing this praise for our team and for trusting your care to Vanderbilt!
1622207693
5
I am a patient here and i love it the nurses are so sweet they make me feel comfortable and they help me not feel so scared and when ur diagnosed with something they try to make u feel better this hospital makes me feel safe
This hospital has lied to authorities and has cost someone close to me the custody of their child. This hospital has made false accusations and thrown words around that they had no business saying and has cost a friend their child. They will eventually get their child back because there is nothing to these claims but this is totally unacceptable for a hospital to lie about parents when they don't know what is going on.
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