Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Order was processed incorrectly. Should be a minor irritant but when youve looked forward to a treat / not cooking then its awful to have it ruined by simple, sloppy incompetence. Can I suggest that you dont let the chap with little grasp of English take the orders and that you systematically insist on repeating the order back on ordering AND on collection? This is standard practice in well run restaurants. It will save you lots of hassle, it doesnt cost anything and you wont lose customers. Sadly, we wont be using again, sorry.
My latest delivery was not the best Ive ever had from memories. Firstly told I couldnt pay by card it was cash only then after a hefty debate they agreed to card payment . My onion bhajis were tasty but cold, lamb tikka so tough you couldnt chew it , chicken tikka was good , bhuna sauce was cold , both the tandoori chicken and the naan bread were burnt and to top it off I was charged 22.40 for a meal that after checking the menu should have been 16.85 with delivery ! Not good at all.