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Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Jeanette many thanks for reviewing the experience, very sorry to hear how you feel. I have personally called you once I looked into the matter. As you have been told we didnt contact you verbally which is our initial protocol and I have spoken to the relevant person concerned on this. I do however feel the information you have posted in not quite correct, we have sent out the correct order you placed within 5 days and you have seen all the terms and conditions on at least 3 occasions. The college also have received 2 try on kit sessions of a total of 8 hours. Our online department have been in touch with you to ask you to contact the college direct to discuss the situation to see what can be done for you. Our customer service team will contact you again on Monday to discuss the situation and see what else we can do. kind regards speed one sports
1534543579
1
very poor customer service, incorrect sizing,read small print as you will be out of pocket,bad experience will Not refund for their incorrect sizing, had to give one star to post
Hello Patch Pear Thanks for reaching out, I am very sorry to hear this experience. If you could make contact via our contact us page. I can look into this further for you. Rest assured we are here to help where possible. Hope we can look into this further for you. Look forward to hearing from you SOS Team
1602102415
1
Awful service. Ordered a school hoodie, received an email after Id paid to say no refund or returns policy. Hoodie sizing was completely inaccurate and far too small. Now stuck with a hoodie that doesnt fit! Tried to contact many times, diverted by staff when I managed to make contact via emails and phone and eventually totally ignored. No solution offered. Every parent I speak to has exactly the same issue! This company is providing inaccurate information and sizing with a refusal to amend. Do not use them!!!!
Thanks Andrew for your feedback, great to hear. We look forward to serving you again very soon. Regards The Speed One Sports Team
1644704178
5
Absolutely 5star service. Toni went above and beyond to help me out. His willingness to meet the demands and continued communication sets this company apart from all others. We will be using Speed One year on year from now. I cant recommend Speed One Sports enough! Great quality, no false promises, and great communication.