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Thank you for taking the time to share your feedback, Sean. Our team works hard to provide customers with the best support possible and we apologize that this wasnt your experience. Wed like to better understand what happened and how we can make things right, so please reach out to us at 1-800-851-6744 or [email protected]
Waited over an hour to be fitted on the day of measuring. When picking up the suite everything was fitted very small. The measurement weren't even close. The pants barely got up over my thighs and shirt came to just below my elbow. The only thing they got right was the shoes, which I told them.
We sincerely regret that your experience was less than perfect. We care deeply about our customers and want to provide the most comfortable experience possible. We appreciate your feedback on your recent visit and will be using this for future references with our store personnel. We hope you give us another chance soon, so we can share a more positive experience.
I honestly was excited about getting a custom suit made. I decided to go to the Mens Warehouse in Stockton California. It was a big mistake they are not helpful at all. They keep rushing you to hurry up and buy. All they care about is sales not how the customer feels, especially the white guy with the blonde hair completely rude!!!! I will never go to any Mens warehouse again!!!!!!! Make sure to Look at the Google reviews before coming here they do not Lie!!!!
Thank you for taking the time to share your feedback, Charlie. Our team works hard to provide customers with the best support possible and we apologize that this wasnt your experience. Wed like to better understand what happened and how we can make things right, so please reach out to us at 1-800-851-6744 or [email protected] .
Horrible service and products. Stay far away from them if you are trying to dress your wedding party with properly tailored clothing. I was part of a wedding party recently - literally me and every other groomsmen had horribly tailored clothes. To the point where we had to buy our own pants and shirts. The pants they gave me could have fit someone a while foot shorter than me. Plus we went through two fittings! Inseam and waist should be the easiest measurements, but they managed to mess those up for everyone. We only spent $50 but they would still not refund us.
Kevin, Were disappointed by your feedback and we sincerely apologize for this experience. Wed appreciate the chance to go over your concerns and appropriate solutions so please contact us at [email protected] Were confident that we can turn your experience around, and we look forward to getting corrected. Best Regards, MW Listens
They had me come up to measure me. I didn't send in my measurements. The jacket was 3 sizes too big. Way too big. I even tried on a jacket they had close to my size. Fit great. Went to pickup and it was way too big. They wanted to just send it with me as well. If your not careful you'll end up with something that don't fit within 2 days of pickup. My suggestion is to go try it on as soon as you get a window.