Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Thank you so much for your feedback, Mike. So sorry to hear your appointment was delayed on this occasion. This can sometimes happen through situations we can't always control unfortunately, but we do understand that all of our patients' time is precious and we always try to honor and value everyone's time and busy lives. I'll pass along your feedback to our Area Manager just to double check there was nothing more we could have done on this occasion to make your experience better. We're glad you shared this with us, this kind of feedback helps us to constantly improve.
1653490733
1
1100 am appointment still waiting at 1245. Place is freezing and waiting area is austere at best. Front desk personnel are busy, but not concerned about you. Absolutely terrible services. My tech went to lunch instead of my appointment- unbelievable. Save yourself the aggravation and go anywhere else.
Thank you so much for your feedback, Ericka. So sorry to hear your appointment was delayed, on this occasion. This can sometimes happen through situations we can't always control unfortunately, but we do understand that all of our patients' time is precious and we always try to honor and value everyone's time and busy lives. We're glad you shared this with us, this kind of feedback helps us to constantly improve
1644253456
3
No one was at the center at my appointment time. Another patient and I had to wait.
Hi Brittany, we are so sorry for the experience you had, on this occasion. I have escalated this on to our Area Manager to see what could have been done to create a better experience for you. Thank you very much for your review, this sort of feedback helps us to improve.
1610043757
1
Some of the staff was very rude to me not friendly at all bad experience
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