Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
The description for the part I ordered read"kit" and then listed the 2 parts included in the kit. I received one of the two listed parts. Called the parts counter only to be told the descriptions are from Toyota and I ordered the wrong part. Was given the correct number. They would not offer a refund on initial shipping or return shipping. I threw the part in my trash can and just ordeed the correct part elsewhere. Thoughts: if you are going to sell to the public via your website....make sure the descriptions are.....descriptive, so the average consumer understands and receives what they need. Toyota factory desvriptions might make sense to a parts counter in a dealership....but maybe not online where no interaction is possible. My two cents.
Very good parts department! Ordered floormats and received exemplary service. My new floormats arrived quickly and safely. You guys should wear capes as you provided me with super service!
Awesome experience! Had some difficulties getting my order through initially but after a few phone calls they were able to get everything sorted out for me without hassle. They were able to combine my shipping so I didn't have to pay an outrageous freight fee and my order arrived much quicker than I anticipated and with zero issues. Can't thank them enough for helping me out!