Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Front desk staff were nice and polite, but the staff person who they called (to help me find something for my fireplace) was absolutely rude. I stopped in hoping to spend my money with a local business, but I am now very happy to spend my money online instead.
The customer service is awful! The nose in the air attitude for such an old stuffy place is so antiquated at this point. I never got ONE smile the whole time in there and we have 3 HOMES to buy lighting for! I came in and found the perfect light at a great price. I asked about the pricing and was told "this is the price until they are all gone". I came back a few days later and asked for the light. I was then charged on my card. 10 min. go by and I'm told that they have no stock but I can have the display AT NO DISCOUNT?! Interesting way to handle their mistake....she then made a "return" and made a new charge for THE SAME LIGHT for $10 more! The only apology that was offered was very condescending "I am sorry our computer inventory was wrong" with NO SMILE NO PERSONALITY ugh worst experience ever!
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