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Fields BMW Daytona
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Fields BMW Daytona reviews
Information about Fields BMW Daytona
4,68
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyNmZPMHpnRRAB!2m1!1s0x0:0x3f0537ad12aeb890!3m1!1s2@1:CIHM0ogKEICAgIC26fO0zgE%7CCgwIsLGXkwYQqMq9_gI%7C?hl=en-US
irene De lazaro
google
https://www.google.com/maps/place/?q=place_id:ChIJ--3LHpne5ogRkLiuEq03BT8
Irene the work we did on your valve cover has a warranty. Please contact Chris Decarlo to have it looked at.
1651071658
1
Took it back for the 3rd time as now my X5 is leaking oil and smoking like a chimney. Obviously and expectedly they said it had nothing to do with the many repairs they've done in almost 4 months they've had it (every time they repair it I have to take it back coz issue still not fixed or new one magically appeared) this time around they charged me $1860.00 for a valve cover replacement they said was where the leak was coming from. Supposedly the manager Chris DeCarlo personally drove it after repaired and found no issues. That was 3 days ago, guess what... still leaking oil and smoking like a chimney. Naturally I won't go back there for a fourth time and will be looking to recoup some of the money I've spent in this place (over 11k in 4 months) on bogus repairs that ended up fixing nothing. I read bad reviews about this place before taking my car and looked around for alternatives but been diesel and BMW couldn't find anybody able to, as is well known that BMW has a monopoly with their software, so I took a chance and boy do I regret it. Do yourself a favor and steer as far away as possible
1650825591
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyNmZEUUxBEAE!2m1!1s0x0:0x3f0537ad12aeb890!3m1!1s2@1:CIHM0ogKEICAgIC26fDQLA%7CCgwI97KWkwYQ0MLRhgE%7C?hl=en-US
Brittney Williams
google
https://www.google.com/maps/place/?q=place_id:ChIJ--3LHpne5ogRkLiuEq03BT8
I am deeply disappointed to see that your recent experience with our team was anything less than stellar, Brittney. We always aim to deliver top-notch experiences for our valued guests, so this review is concerning, to say the least. If there is anything that I can do to make things right, I hope you'll give me a call to discuss the matter in greater detail. Thank you for your honest feedback and I hope to hear from you soon. Chris DeCarlo - Service Manager - (386) 274-1200
1650890160
1
I have been a BMW owner for about three years and I have always experienced great service up until this last visit. I choose BMW because I like top tier service and Im all about quality. This experience was horrific. I cried for days and ended up in the general managers office crying about my complaint. Brandon is a newer agent so the first encounter I had a year ago I gave him a pass because he was new. The second experience this year was unacceptable. His customer service skills are a bit rocky and he didnt really listen or pay attention to what I wanted. I initially needed all things breaks and tires but he wanted to focus on other services like a micro flush and what not. An issue came up because my warranty wasnt on file at that location and he had no drive in helping me locate my warranty paperwork. All in all I will no longer be visiting this location and I will head over to the Winter Park location or South Orlando location to do my business with Fields BMW.
1650414902
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMybHZQeVVREAE!2m1!1s0x0:0x3f0537ad12aeb890!3m1!1s2@1:CIHM0ogKEICAgIC2lvPyUQ%7CCgwItqr9kgYQ0JWDpQE%7C?hl=en-US
Siren Ceren
google
https://www.google.com/maps/place/?q=place_id:ChIJ--3LHpne5ogRkLiuEq03BT8
Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Jack and the Fields BMW of Daytona team. We will be sure to pass on your appreciation to him. Drive safely in your new vehicle, and we hope to see you back again down the road!
1650471247
5
Ive always had a great experience at Fields BMW of Daytona. Jack Adams has been my familys sales associate for over a decade. From purchasing a pre-owned vehicle to maintenance to building a new BMW, Jack has been with us every step of the way, listening to our needs and advising us accordingly. He is very knowledgeable, courteous, and understanding. I am very thankful I can always depend on Jack for my automobile needs and would definitely recommend him to others!
1648677488
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXdGNXNjVRRRAB!2m1!1s0x0:0x3f0537ad12aeb890!3m1!1s2@1:CIHM0ogKEICAgIDWtcW65QE%7CCgsI8KSTkgYQyPLuSQ%7C?hl=en-US
Karen Horton
google
https://www.google.com/maps/place/?q=place_id:ChIJ--3LHpne5ogRkLiuEq03BT8
This sounds exactly like the warm and professional service experience we aim to provide, Karen! From everyone here at Fields BMW of Daytona, thank you for your business and great review. Till next time!
1648735832
5
They always take care of you with reliable and honest service. The smiles and cookies are a plus!
1652998891
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQybWJ6UzJRRRAB!2m1!1s0x0:0x3f0537ad12aeb890!3m1!1s2@1:CIHM0ogKEICAgID2mbzS2QE%7CCgwI64WblAYQqMOswgE%7C?hl=en-US
Evan Welsh
google
https://www.google.com/maps/place/?q=place_id:ChIJ--3LHpne5ogRkLiuEq03BT8
Evan the facts do not bear out your review. Not only did we fix the vehicle at no charge to you, we also offered on multiple occasions to refund the full purchase price to you. You however insisted on keeping the vehicle so we spent close to $2500 on your behalf to make it right, delivered the vehicle back to you in Titusville, confirmed with you that the vehicle was indeed fixed, and in return you threatened to sue us. That's where we drew the line. Thank you for your review.
1653335726
1
I dont even know where to begin with fields BMW of Daytona.sold me a 17 x1 with a bad turbo. Joe Baldi and Sam Allegra are the biggest crooks in the game, currently going through hell and back against them and I havent even made my first payment to my bank yet. Stay far far away from this place and use any other fields BMW location.