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Josesheetmetal
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Josesheetmetal reviews
Information about Josesheetmetal
4,51
37 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDdmNHell3EAE!2m1!1s0x0:0xa7e642811f8ddb19!3m1!1s2@1:CIHM0ogKEICAgIDCvcGzYw%7CCgwIpOr7-wUQiLjrjwE%7C?hl=en-US
Giovanni
google
https://www.google.com/maps/place/?q=place_id:ChIJcycdAtmnK4cRGduNH4FC5qc
Hello, Thank you for your review. The current minimum wage in Arizona is $12.00 hourly. Our hourly rates range from $12 -$30 for sheet metal workers. Pay rates are considered based on experience. We looked at our records and do not show an employee that had just worked with us making a little more than the minimum with 4 years experience. If you can send us an email to [email protected] we would like to look into this. Thank you
1602789181
1
Pay their workers crumbs. Minimum wage is 12.50 right now. You'll be lucky to start off 50 cents more even with 4 yrs experience. Plus it's like working with jr high school girls. All gossip.
1556804800
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURZek1PZmh3RRAB!2m1!1s0x0:0xa7e642811f8ddb19!3m1!1s2@1:CIHM0ogKEICAgIDYzMOfhwE%7CCgsIwOmr5gUQuJCMXg%7C?hl=en-US
Bryan Medel
google
https://www.google.com/maps/place/?q=place_id:ChIJcycdAtmnK4cRGduNH4FC5qc
Bryan, On behalf of Joses Sheet Metal, I want to extend my sincerest apologies for the negative experience that you had with our customer service. We pride ourselves on giving our 100% every day to ensure that our customers needs are being met. I know that we have let you down, and for that we are very sorry. We do our best to train each of our representatives on how to properly handle our customers issues. In this case not greeting customers is very negative. My father Jose, started this company in 2004, and he always taught us to give our best, and to treat our customers right. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. Should you need help in the future, please do not hesitate to contact me directly , as I will be very happy to assist you personally with anything you need. Sincerely, Tony
1558048383
2
Sad to report i will not be using joses anymore. I truly went to bat for this company. My boss uses another company. Yet i figured we should support another small business like us. There prices are even a little higher. But for us its all about customer service. And the counter people have none. It seems as if we are a bother more than a customer. First one through the door this morning. Greeted i think who is little jose this morning with a good morning. Nothing.. Not even the counter girl. Not even a thank you. Look we all need to appreciate what we have and what are trying to accomplish. Yet even my boss as noticed there dry attitudes. I hope and pray they see there faults. I wish them well. But as for us. paying more for nothing more is a bad business decision.
1641496231
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtdmNTRDVnRRAB!2m1!1s0x0:0xa7e642811f8ddb19!3m1!1s2@1:CIHM0ogKEICAgICmvcSD5gE%7CCgsIp_3cjgYQ0L_gLg%7C?hl=en-US
juan llamas
google
https://www.google.com/maps/place/?q=place_id:ChIJcycdAtmnK4cRGduNH4FC5qc
5
Great place friendly service
1616199971
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5cF9ya0dnEAE!2m1!1s0x0:0xa7e642811f8ddb19!3m1!1s2@1:CIHM0ogKEICAgIDyp_rkGg%7CCgwIo4LVggYQ8P7riAE%7C?hl=en-US
Raul Montes De Oca
google
https://www.google.com/maps/place/?q=place_id:ChIJcycdAtmnK4cRGduNH4FC5qc
5
They have reasonable prices and always go the extra mile to accommodate your needs.
1558054602
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNZOUx6TVp3EAE!2m1!1s0x0:0xa7e642811f8ddb19!3m1!1s2@1:CIHM0ogKEICAgICY9LzMZw%7CCgwIyo_45gUQwOK54wE%7C?hl=en-US
Curtis Callaway
google
https://www.google.com/maps/place/?q=place_id:ChIJcycdAtmnK4cRGduNH4FC5qc
Curtis, Thank you for your review We reviewed the measurements you provided 3 times with you, and you agreed to them each time. Each time you would come back and say it was wrong, we showed you the measurements you provided and product side by side, and you would tell us something else. We apologize for any inconvenience we may have caused, and thank you for your review. Adding: Like we said on the fb post. Well discuss this at the shop, and well figure out what went wrong like civilized people. If you can bring all the materials like we had ask initially when you stopped by that would help a lot, just because on the photo you provided it only shows two items, and the order form has 3, thank you... Update 6/13/19: Never heard back for the follow up, but thank you for your review.
1558048710
1
Don't use Jose's. A screw up in fabrication cost me an extra day of work and 3 separate trips back to make it right. When they finally got it right they handed me a bill for $40. This is after the employer took my order admitted they screwed it up. if you want your sheet metal made right go over and talk to Alex at East Valley sheet metal. Edit: To respond to Jose's response I have attached pictures of what was ordered versus what was produced. As you can see in the drawings the elbow is supposed to fold over long ways and swing to the side. This is not what was fabricated (The elbow produced bends 90 degrees to the side) and I've got the pictures and the extra pieces to prove it. The employee who took my order even apologized and said I was correct but the boss made the final decision. We do $250K a year in equipment installations and I've got 20 years field experience. When I make a mistake (It happens) I apologize and I fix it. You took a $40 mistake and instead of swallowing your pride and fixing it you soured a business relationship... and probably many more as I'm close friends with many other HVAC business owners.