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optical-image reviews
Information about optical-image
4,24
75 reviews
The opinions come from external websites
Last update: 10.11.2023
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNzLU43a0ZnEAE!2m1!1s0x0:0x3051754506a7b052!3m1!1s2@1:CIHM0ogKEICAgICs-N7kFg%7CCgwI3o2d8QUQ8P_2nQI%7C?hl=en-US
Anna Lopez
google
https://www.google.com/maps/place/?q=place_id:ChIJxcC_o6Jv1oYRUrCnBkV1UTA
1
It's been really bad experience they send a claim with my insurance for frames and contacts i never receive . it's been almost a year in i still fighting to get my benefits back . not happy with this place .
1553647637
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURvbi1EVTlnRRAB!2m1!1s0x0:0x3051754506a7b052!3m1!1s2@1:CIHM0ogKEICAgIDon-DU9gE%7CCgwIlZDr5AUQuLTpuAE%7C?hl=en-US
Jesus Limas
google
https://www.google.com/maps/place/?q=place_id:ChIJxcC_o6Jv1oYRUrCnBkV1UTA
Hi Jesus, thank you for visiting us at Park Place Mall. We apologize again for the confusion when scheduling your appointment. Trinisty and the other members of our team are here to help all our clients. We are happy to answer your questions and help with pricing. We hope to see you and your family again for eye exams with Dr. Weisman. Thank you for your time and feedback. Please give us a call if you have any questions or concerns.
1553650630
1
Called my vision insurance provider first to get recommendations for an in-network provider in my area. From the options given, I decided to go to Optical Image at Park Place Mall. An eager and friendly sales person greeted us. I asked if she had appointments for an eye exam that same day and she said yes. After we were booked, I asked her to see frames that were within the covered amount by our insurance. From this point, her attitude changed. She pointed towards a small show case containing a few (~6) frames (for children) that start at $180. I scanned around the store and noticed most frames are priced between $600 - $2000. I told her I would just do the eye exam for now and we left. When we returned two hours later for our appointment, she tells us she had accidentally overbooked us, and the doctor would not be in for another hour. What she didnt know I had overheard a conversation between her and a walk-in in which that person was given an eye exam appointment for the same time I was already booked for. The walk-in had already selected a frame on a wall that had frames averaging $1500- hmm. I made sure to tell her I was very disappointed and that she could have called the number I provided her when I booked my appointment, if in fact what she was telling me was true. I told her I would not wait or come back to the store. If you have the money to spend $600 $2000, by all means go to Optical Image. If you are on a budget or agree with me that eye glasses arent worth that much, or sales people shouldnt be dishonest, then go somewhere else.
1601925488
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDMWJfYlNBEAE!2m1!1s0x0:0x3051754506a7b052!3m1!1s2@1:CIHM0ogKEICAgIDC1b_bSA%7CCgwI8OLt-wUQoOiD4wE%7C?hl=en-US
Gabriel Gonzales
google
https://www.google.com/maps/place/?q=place_id:ChIJxcC_o6Jv1oYRUrCnBkV1UTA
5
I purchased two pairs of glasses the customer service was phenomenal. My sales associate went above and beyond to make sure I had exactly what I wanted, I highly recommend optical image.
1610050653
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTazUzdG1nRRAB!2m1!1s0x0:0x3051754506a7b052!3m1!1s2@1:CIHM0ogKEICAgIDSk53tmgE%7CCgwI3djd_wUQoIPrlAE%7C?hl=en-US
Haley Ingle-Deegan
google
https://www.google.com/maps/place/?q=place_id:ChIJxcC_o6Jv1oYRUrCnBkV1UTA
5
After searching for days to find glasses for my son who lost his only pair of glasses, we discovered optical image at the park place mall. Just even picking out glasses form my son is typically a painful experience but Ruth helped us out in a jiffy! Not only did we find the perfect pair (stylish yet retro old man frames) but they were ready in 1 hour! This will defiantly be our new optician, lense and frame office! Thank you!!
1427848269
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3aUxteWdBRRAB!2m1!1s0x0:0x6fbd870cea1585e1!3m1!1s2@1:CIHM0ogKEICAgICwiLmygAE%7CCgsIzfjsqAUQgIjVRA%7C?hl=en-US
DVC Reviews
google
https://www.google.com/maps/place/?q=place_id:ChIJ5TR-Sr5z1oYR4YUV6gyHvW8
2