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We strive to provide quality service for our customers, and I am sorry to hear we fell short on that with you. As we always aim to improve our customer experience, could you please reach out to one of our managers and let us know how our service could have been improved?
Mark, We apologize that we did not provide the positive customer service you have come to expect and for the inconvenience it has caused you. We have addressed this issue with our staff. If you would be willing to give us another chance, we will be happy to look at the key and see if we can cut it for you.
Wanted a key made.I was told because of tool days we won't make keys.I was in the store at 10:30am today and the store was not that busy. Why not post on your doors what services you won't do during tool days. Have gone too 3 other stores still no key. Garbage.