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Norton Way Group
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Norton Way Group reviews
Information about Norton Way Group
4,46
200 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQycGF1ZmdRRRAB!2m1!1s0x0:0x61667f762a1dd7d2!3m1!1s2@1:CIHM0ogKEICAgID2paufgQE%7CCgwIpbKdlAYQuJ-DgwM%7C?hl=en-US
Firas Ridha
google
https://www.google.com/maps/place/?q=place_id:ChIJUaatJnUOdkgR0tcdKnZ_ZmE
Good Afternoon, We are sorry to read your review, The previous repair was a completely different part & covered under warranty, we are sorry but as the car is out of manufacture warranty the repair costs will not be covered 100% Please feel free to reach out if we can further help. Kind regards Chiswick Honda
1654008637
1
Totally let down. I bought my brand new Honda Jazz in 2019 and have (as of May 2022) done less than 2,500 miles on it. From the 1st day I've bought the car I reported the air condition wasn't working. I had this looked at and was told there was a problem with the pipe leaking, which was replaced. The problem however did not go away, and now I am told I need to pay upwards of 700 to replace a condenser as my warrantee has expired. Honda knew of this problem, claimed to have fixed it, it never went away, and having paid for the inspection I'm now told to pay for parts and labour. I've since located Honda approved service providers that will help fix this mess in half the price. There's nothing worse than feeling cheated, that as soon as a dealership has your signature, you become an afterthought. You buy a new car, hardly use it, and now you're expected to pay over 700 for a problem you initially reported and Honda Chiswick never really fixed in the first place. Totally unacceptable. Couldn't feel more cheated with this bad faith practice by Chiswick Honda. At the time of buying the car I also purchased 5 years service. Needless to say, I won't be renewing this.
1631284371
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2N1lUTnhRRRAB!2m1!1s0x0:0x17e3d07cb3e42490!3m1!1s2@1:CIHM0ogKEICAgIC67YTNxQE%7CCgwIk9ntiQYQ2O2gggM%7C?hl=en-US
James Letts
google
https://www.google.com/maps/place/?q=place_id:ChIJ25m4SfEydkgRkCTks3zQ4xc
Mr Letts, We're sorry to hear you had a bad experience, and we'll look into it. We always try to learn from these experiences, so we will take your feedback very seriously. If you wish to discuss, please contact Julia Narine at 01462 678191. Regards, Norton Way Honda.
1631525932
1
Car sales - The staff was friendly but my experience was ruined by a rude and arrogant general manager/sales manager as he tried to rip me off on my part exchange evaluation. Car I purchased had a tear in the seat which wasn't shown in the images and wasn't declared when asking about the condition of the interior. When complaining about the service, the general manager/sales manager laughed down the phone and was condenceding in conversation. Worst experience ever!!
1636901869
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHXzVlSzF3RRAB!2m1!1s0x0:0x61667f762a1dd7d2!3m1!1s2@1:CIHM0ogKEICAgICG_5eK1wE%7CCgwI7cfEjAYQuPWPswE%7C?hl=en-US
Lukey Haycock
google
https://www.google.com/maps/place/?q=place_id:ChIJUaatJnUOdkgR0tcdKnZ_ZmE
Hi Lukey, thank you for taking the time to write us a great review! We are so pleased to hear you had an excellent experience with us and will pass on your compliments to Sam! We look forward to welcoming you back again soon. All the best - Chiswick Honda Bikes
1636977480
5
Sam was fantastic top bloke , guy needs a promotion went above and beyond to help me buy my motorbike
1637342899
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHdFA3NXZRRRAB!2m1!1s0x0:0x61667f762a1dd7d2!3m1!1s2@1:CIHM0ogKEICAgIDGtP75vQE%7CCgwIs73fjAYQyPmZpwI%7C?hl=en-US
Mazin M
google
https://www.google.com/maps/place/?q=place_id:ChIJUaatJnUOdkgR0tcdKnZ_ZmE
Hi Mazin, thank you for taking the time to leave us a lovely review! We are pleased to hear you were happy with the service provided and will pass on your compliments to Sam. We hope you are enjoying your new bike. We look forward to hearing from you again soon. All the best - Chiswick Honda Bikes.
1637585018
5
Definitely a 5 star experience felt like a valued customer Sam in bike sales done everything and more in his power to get me sorted, love the new bike would recommend this place to anyone looking to buy a car or bike lovely work place
1637237474
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHaE5fbnZ3RRAB!2m1!1s0x0:0x61667f762a1dd7d2!3m1!1s2@1:CIHM0ogKEICAgIDGhN_nvwE%7CCgwI4oXZjAYQuJDc5wI%7C?hl=en-US
Jason Wen
google
https://www.google.com/maps/place/?q=place_id:ChIJUaatJnUOdkgR0tcdKnZ_ZmE
1
As a loyal customer, made a last minute purchase before closing. Surprising the security forgot about me and locked me up in the car park for the entire night! Stranded with no car for the rest of the day. Ended up taking cab home and had to wake up early in the following morning to pick up my car again. What a joke!