MyEyeDr. reviews

1654896796

D Sav

google

5

Great place to go and very friendly, The Eye Dr. was great, and Cassandra was very helpful and helped me find the best pair of glasses for the best pricing too!!

1654781576

Bradley Nelson

google

Hi Bradley, It gives us great peace of mind to know our Doctors and Associates, like Suzy are so dedicated and passionate about helping each patient be at their very best vision wellness. Thanks for trust and choosing MyEyeDr. for your vision care. It is our honor to be your provider and we hope to see you again soon! Kind Regards, Patient Relations

1654876258

5

Have gone to a number of eye care places and have been pleased with the Dr's, but have never had a good experience with the opticians. Suzy changed that experience by having glasses ready for me to try on and provided all of the information I needed to make an informed decision. I appreciate the time and care she put into this experience and am extremely happy with my purchase. Will definitely come back and look forward to working with Suzy again.

1654618394

marcus miller

google

Hey, Marcus! We hate to hear this and always want the whole experience to be nothing short of meeting each of your expectations! We appreciate you bringing this to us so we can help do whatever we can to improve the service as far as eyewear selection. To get started please submit your information and mention this review at myeyedr.com/patientrelations so our Patient Relations team can be in touch with you. Thank you and we look forward to helping out.

1654720257

1

Great Doctors Worst glasses buying experiences ever. Getting the prescription and leaving is 5 stars.

1654550846

Wendy Chaney

google

Wendy, we understand the inconvenience this has caused you. Efficiency is a priority we aim not to miss, and we regret having failed to meet your satisfaction. Our management team has been made aware of this situation and we will continue to review options to best avoid this situation moving forward. We invite you to connect with us so we may properly address your feedback and ensure your satisfaction. We may be reached at www.myeyedr.com/patientrelations. Thank you for your feedback. We look forward to presenting you with improved service very soon!

1654788380

3

Dr. Jamie Boyd EXCEPTIONAL. I went to this location due to loss of glasses and needing an updated prescription and they had availability before mid June. Went there on 5/5 had eyes examined and gave them my frames & $310 after insurance for lenses. On 5/23 I was advised that my glasses failed inspection at the lab and would be expedited . Research shows that the lab sent the glasses to the store Next day Air Service to arrive 5/24. Glasses never arrived may or may not be lost. Store claims they never received had no tracking info etc. May have gone to another store, may be sent back to the lab, maybe loss. Received a call from Technician 5/26 to come out pick any frame & no cost to me but they did not want me to go any longer w pair. By the way, the Technician called me on Wednesday 6/1 at 5:52pm when I said I was on my way he informed me that they close at 6pm. I do have glasses same brand loss but not the ones I really like but at the end of the day after a month of using 3 different levels of readers I can see. On 6/6 received a call that original order was found. Just a huge inconvenience, especially when you depend on your glasses for everything.

1654388142

Ryan Holbert

google

Hi Ryan, proud is an understatement when we get to hear such great reviews from our patients regarding the compassion and professionalism our associates displayed. We appreciate you taking the time to share. We look forward to your next visit at MyEyeDr.!

1654635188

5

I am not normally a person to write a review but I really had to write about the experience I had at Dr. Truongs office. After suffering with horrible eye discomfort all day and not knowing if any optometry clinics would be open on a Sunday I decided to walk in to My Eye clinic to be seen. I was greeted by a very kind gentleman who noticed right away I had something going on with my eye. Within a few minutes I was greeted by Dr. Truong who diagnosed a corneal ulcer. Knowing that I just moved to the area and didnt have insurance yet he was able to find me generic medications to keep the prices low. As a healthcare professional myself I feel like sometimes people over look when people go above and beyond. I just want to thank Dr. Truong and his amazing staff who made this experience quite enjoyable. I will be switching to them for all my eye health needs.