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Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
A very old and cheap place. Plumbing is quite a piece of engineering- check the photos. The worst is breakfast- you can smell it on the 6th floor through the ductwork. An advanced engineering solution - to blast fried bacon smell through AC? Simply avoid this place. Breakfast itself- I passed on it. Espresso machine not working and kitchen smell is very strong and not very pleasant.
A very nice hotel with good looking rooms. My reservation was made for me by a relative who works for Best Western, yet somehow between two phone calls to ensure everything was on my card and in my name it still was not correct when I arrived. Luckily the staff at the desk was able to correct it easily so it wasnt a real issue.