Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
I am sorry you tore the wetsuit and sorry you feel that a free repair from Oneil was not good enough for you, we dealt with this super quickly. We have never accused you of lying, just asked you to return it to a professional repairs to have it assessed, if they would of said it was a warranty issue we would of given you your money back but they said the suit was not, but a free repair was still offered, but still you publicly write just your side of it, rather than the whole story.
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Shame to say I had what I would class as very poor customer service. I purchased two kites and a wet suit . The wetsuit developed a hole in the arm where the material joins , on asking about the returns or compensating, i was told that I had caused the damage and would need to return it to some repair person to make an assessment and I was going to have to front the cost of this postage costs for a simply repair. I am pissed that this was a new wetsuit and I had spent about 1500 to be treated like some sort lowclass lying ......... I am done with them .
Lovely shop with staff to match. A rare thing these days. I find it difficult to find nice T-SHIRTS. But this shop has a great variety. And to the lovely lady who helped me out the other day. Many thanks. B