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DO NOT USE THIS COMAPNY!!!! The owner customer service is terrible& the staff lack knowledge about orders that have been placed. I placed my order last Friday with the promise that my shirts would be ready that following Thursday. My shirts were not ready on time as promised. The man told me they couldnt order my shirts on Saturday because Saturday is not a business day. Since when is Saturday not a business day? The tank tops that I ordered were suppose to be orange and they were peach. Before asking ordering I asked if the t-shirts ran true to size and she said yes, when I finally received my shirts they were not true to size they ran small. When I called her about this she was extremely rude. I paid over $300 for a group order of shirts that I cannot use. The owner also contacted the police so I cant go up there to even show her the shirts & she is refusing to give me a refund. This company is unprofessional, do not spend your money here
Hello and we hope that you and your family are safe during these very serious times. Firstly, we would like to apologize if no one has reached out to you. However, Do to COVID-19 we may not be able to respond to every call as quickly as we would like to right now(We do check our Voicemail Daily). We are in fact very busy these days trying to accommodate all of our customers while at the same time trying to keep our staff and customers safe. We are currently open for walk-ins Tuesday thru Saturday 11am until 6pm(You must wear a face mask to enter). We also have a very active Facebook Page (Wynn Vizionz) and Instagram page (Vibrant Vizionz) in which we encourage everyone to not only follow us but also ask questions or send orders.
1598458857
1
Poor level of customer service, non responsive to inquiries after multiple attempts.
Thank you so much for your business we really appreciate you.
1645556736
5
The owner was so nice & helpful! I needed something rushed and she made it happen. I had an amazing experience and I know the products are going to come out looking great! 12/10 would recommend coming here for anything you need embroidered:)
Great quality products! The owner was very knowledgeable and professional. I would highly recommend this embroidery company. If you are looking for a custom design they will definitely bring your vision to life.
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