Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
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Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
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79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
First off... I'm not the usual picky hotel guest that complains about.every blood and c*m stain... but this days inn was freaking gross. A true crime scene experience. Blood all over the door, walls, carpet. There was a deodorizer machine/ozone left in the room. There was excrement all over the bathroom wall and around the vanity. The carpet was sticky and completely stained of blood, jzz, and who knows...the towels were all damp and smelled of mildew. They do have roaches. Not Water bugs, Germany cock roaches, the kind that infest everything.
I booked a Jacuzzi smoking suite. Arrived and 1st was told no suites are smoking although that is what I booked. Got into the room and it was so small!! No fridge, coffee pot, 1 chair with desk, a Jacuzzi the size of a bath tub. Needless to say, I was very disappointed and left. Not what I planned for a romantic night with my husband. Definitely not a "suite" by any means.
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