Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
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Your customer feedback profile can bring as much as 23% of traffic to your website.
I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^ines
1654733225
1
They only has one cashier to process your business, waiting 40mins to get a cashier check, the front desk has three people what a waste
Good morning Megan. It's disappointing to hear that your experience wasn't at the level you expected, and well certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^michael
1653571370
1
Went in to cash an insurance check and they refused to cash it saying they don't cash insurance checks.The check was issued from a bank of America account. What a joke went to the Barry and North oak location and had no problem at all.
We appreciate your feedback, Sally. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook at https://www.facebook.com/BankofAmerica
1653155138
1
The front desk service person greeted us with blaming on our 5mins late, then keep us waiting for more than half an hour without checking out even once. Were not feeling comfortable as a customer during the visit. Dont come to here if you have other choice.
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