Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
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79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
Hi, Curtis. We're so sorry to hear about the long wait during your latest visit. We will be sure to share this with our store teams to help improve the experience for our customers.
1654537727
4
Unfortunately with all Graduations taking place during the next few weeks, supplies are limited. The store was clean and employees were friendly but the checkout line was too slow.
Oh no, Felicia! That's a bummer. Can you please give us a call at (800) PARTY CITY? Our team is here to help and make this right.
1654535251
1
I don't know if was today's crew or the entire staffing in general, but the quality if service is terrible. While standing in line to purchase my items, one guy walks out and his balloons pop. Another young lady's balloon came undone before she get to the parking lot. Still, I made my purchase (because you can't mess up EVERY customer's order, right?). One hour later I pick up a 5 pack that I purchased for a Birthday party. I drive 10mins to my residence and of course the largest balloon, a Peppa Pig balloon, is nearly deflated. I had no energy to drive back and argue. Such a disappointment
R,We're glad our team created a great experience! Thank you for the love! We will gladly share this with our team and appreciate you reaching out.
1654534191
5
Friendly service I wish I could get her name. Skinny blond blue eyes. Love the was very attentive also told me to take my time to select and help me to decide what to pick for the ocasion. Everyone was friendly hard to get theses days.
Hermin, We're so sorry to hear about your experience at our location. We're still available for online shopping and if you need assistance placing an order, please give us a call at (800) PARTY CITY.
1654278193
3
Not bad did a purchase to pickup and it went ok. Low on inventory but look what's going on still.but they was ok
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