Mr. Reyes we appreciate you taking the time to express your concerns. Our goal is too certainly to provide the highest level of service with a high degree of transparency. In an effort to resolve this for you please email me at [email protected] so we can find a time to speak.
Worked AmericasMart & signed for $394.55 for load in and out. Charged $754.55. Fern is a disorganized company. It takes time to call and get their clerical errors fixed. If you have to use Fern I recommend writing them a check because they will apparently charge your credit card for whatever they feel like regardless of amount on signed receipt.
I'd give a lower rating but not possible... if you want a company that can manage anything more simple that sitting around look elswhere. They are not helpfull at all. They dont care about their clients at all. Have zero customer service and plenty of attitude. There may a few go getters, but i doubt they will survive very long in such a sedentary environment. What i will say is if you need someone to sit around and be unhelpful 5 stars. Guess this is what ypu get when you have no choices.