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I'm very sorry to hear that you are upset with our turnaround time of 2 months and, yes, your project is running a week or two behind. I sincerely apologize. I'll do everything in my power to deliver the cinematic short in the next 48 hours. I'm confident you'll enjoy it. If anyone has a question about our turnaround time or the complexities of editing a cinematic short, I'll be happy to engage in a private conversation. Additionally, I invite all readers to please take a moment and read our other 5-star reviews.
1513012949
1
My wife and I are highly upset with this company and their turn around on providing us our wedding video. They of course were pleasant and professional the day of however, we were told several weeks for the finial product and it has turned into several MONTHS now and we are still empty handed. We would not recommend this company to anyone else! After inquiring they made us out to be at fault for not providing them with a wedding photo of us to use as a label on our DVDs. Then they tell us they are trying to have our video and everyone elses videos that used this company after us done before Christmas which is now THREE MONTHS past our wedding date. This is unacceptable and even more that couples that had their weddings after us have received their wedding videos before us. We recommend to go with another company unless you dont mind the long drawn out wait, plus having your concerns dismissed over and over again while also being blamed for not providing a album cover as if that changes how fast they can edit and produce a video. Pay the extra money and get a same day videographer dont waste your time with this company because they dont care about yours once your day is over!
We were so pleased to be a part of your special day. Thank you.
1592059623
5
I hired Memories Videography in May 2018 for my November 2018 wedding. That was a little bit later than is normally recommended (it was a later in the process decision), and Memories was happy to accommodate me! Anne was our POC and she was a joy to work with from the first phone call. I work in video and content production, so I had a lot of opinions on the style and how it was shot and edited. The team were very accommodating and welcomed my ideas and opinions. The day of my wedding, I hardly noticed the two cameramen surrounding us all day. They captured all the best moments and honestly were never in the way. They were polite and courteous and rolled with the punches during the reception and caught some good impromptu moments. They also surprised us with a wedding gift of a drone to capture some of the birds eye shots! My husband and I had so much fun filming those with them. We got our sneak peek trailer just a few weeks after the wedding and our 7 minute cinematic a month and a half after the wedding date. That is one of the FASTEST turnarounds I've ever seen! I posted our video on Facebook and so many of my friends and guests said they had no idea I had a videographer there because they were so subtle with their filming. Not to mention it was one of the best videos they've ever seen! I will (and have already) recommend Memories to anyone I know getting married in the area. They are professional, kind, and very talented. Thank you Anne and Devonte and the rest of the crew there! We appreciate you so much.
Ahhhh! Thanks so much. I'm so glad we could help keep memories alive!
1565642668
5
Stellar customer service. I could not be more pleased with the quality of the video transfers, communication, transaction time and cost (used a Groupon discount). Thank you so much and I will definitely use again in the future. This company can be trusted with all of one's video memories.
The highest compliment is a referral to family and friends! Thanks so much!
1609181195
5
I purchased a Groupon for transferring VHS tapes to DVD. Memories did a fabulous job! They were prompt, professional, and very accommodating. I will use them again and recommend them to friends and family!
Awww....you're very kind. You've made our hearts sing! Being able to bring such joy to you and Brandon, is why we do what we do! It's an honor to be part of your happily ever after!
1569866480
5
I am so happy I decided to have a videographer to film my special day but even happier it was Adam Samuelson with Memories Videography. He was very professional, and did such and amazing job. We absolutely love our videos and it was everything we ever imagined and more! Adam was on top of everything, and filmed all the key parts, and captured so many moments and emotions is his artistic way. Its such a special keepsake from the most important day of our life. Anne McKenzie, their wedding coordinator, was so helpful and responsive from beginning to end. She truly made me feel like I was her only client and was so kind while answering all of my questions. Thank you for giving us this gift we can share together and with our family and friends for a lifetime.
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