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Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
We are so sorry to hear about the misfortune you are experiencing on the 2012 Toyota Tacoma. As per our conversation on February 23, 2022when you purchased the 2012 Toyota Tacoma from us 2 years ago, with 151,000 miles on it and since have put over 20,000 miles on it since youve owned it, we encouraged and offered an extended warranty you could purchase on the day you purchased the truck to protect you from future break downs. Unfortunately you declined the extended coverage plan. Again purchasing the truck 2 years ago and putting over 20,000 miles on it and declining an extended warranty protection plan, theres not anything I can do but offer taking your truck to the transmission shop that we use. I wish we had a crystal ball and could forecast the vehicles that would go for 500,000 miles without ever needing a repair facility!
1645721883
1
Do not recommend buying any vehicles at Shannon Auto. Bought our son a truck & the transmission went out. Manager not willing to work this out. NEVER will happen again.
Jose....I'm sorry that you had to make a second trip down to look at the Chrysler 300 SRT8 and it wasn't detailed yet. Randall was on vacation and was mis-informed about the car being ready for the retail lot. Shannon Auto Sales has been been in business for 40 years and our mechanics don't sticker slap as mentioned above on any of our vehicles in inventory. The front brakes are 11/32 and the rear are 8/32(this far exceeds Virginia's requirements). And "YES" we strive to do our very best from the beginning process of buying the automobile..to the middle process of our mechanics checking over every auto to the detailing department cleaning the auto..to the end process of selling the auto. In today's world every business is reflected by their reviews and at Shannon Auto Sales we push hard to to do the very best we can to try to make sure every shopper/customer has a happy experience. Unfortunately you just can't make everyone happy. I am sorry we couldn't take your offer to purchase the Chrysler 300 SRT8! If you would like to discus anything further please give me a call at 703-361-3040...Thx, Dwayne Jewell
1636478008
1
They just like to waste people's time. I made it clear I was driving for an hr and 20 min away and I had my own financing and was ready to purchase. Randall received me the first time by saying the car was on finance hold and all I could do was look at the car. How ever we liked the car and told them to let me know when it was ready. So a few days go by and Randall texts me and said that the car was ready to purchase oil changed inspected and detailed so I drive back down again. This time being told all they had done was sticker slapped the vehicle so I could drive it. I say this because the inspection work hadn't been done and it already had a sticker (this is illegal by the way I'm a VA state inspector). The car was still not detailed and had several other issues. Low brake pads vibrations exc. Very disappointed all they talk about is there reviews in the show room. I was not impressed I was actually concerned for other buyers with no mechanical experience. Buyers be ware or take someone too look the vehicle over for you.
Thanks for your business and hope your son enjoys his new car!
1645722114
5
I was in a situation where I needed a good car quickly, at a price that I could afford for my son, who is a college student. He needs a car to get to his internship and his current car became undrivable and dead in the student parking lot. Mark and Dwayne with Shannon Auto Sales couldn't have been a better choice! Not only did they find a good car at a reasonable price, they made the buying process super fast, friendly, very easy. They are also working to help sell the old one. Mark went out of his way to help me out and I can't thank him enough. To top it off, he arranged for a driver to deliver the newly purchased car to my son at GMU that same day! I know where I am going when I need my next car and would highly recommend the entire team at Shannon Auto Sales.
Steve and Shannon Auto Sales were very informative, helpful, and personable from the moment they answered our first phone call to the moment we drove our new used truck off the lot!
Wouldn't recommend this place unless you want a vehicle with a check engine light soon after purchase. Also will screw with total owed on car. Buyers beware. This place might look nice but have the car checked by a mechanic other then there own. They will make the car run until you get it a few days then the problems begin.
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