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Becky Ford, My sincerest apologies for the experience you had. I assure you this isnt a typical situation. Please call us at (386) 418-0424 so we can work with you to make things right. Sincerely, 13th Street Home Sales
1664993397
1
The worst company ever..Paidr in full for home over six months ago.Still haven't received home.nothing but lie's,and excuses.please do your home work,before buying from this rip off company.
Tara, This is Ali. Im very sorry to hear of your disappointment with the house. I have not heard anything from you guys in well over a year to have any knowledge of your service issues. All homes are serviced by the manufacturer. I cant help if Im unaware of the issues Here is the link to complete a service request. Please complete and submit with any photos you may have of the issues youve indicated. I will forward your request to factory managers to make sure you are properly taken care of. https://bit.ly/vhcservicerequest I would ask that you reconsider your rating. We fulfilled all parts of our contract with you - service was not part of that contract. Service is completed by the manufacturer, not the dealer. Nonetheless, I will assist you in obtaining that service if you will submit your request.
1664736846
1
My parents and I bought what we thought was a well made 2021 mobile that was sitting at Valdosta Home Center where Brent's daughter is. We explained we needed to move soon, that I was a widow and we had cash. Brent sold us on his empathy, a true, sly salesman. There has been nothing fixed here, 114,000.00 CASH. Our doors don't work properly, the decorative wood slats, plumbing under kitchen sink, siding, old rippled roofing, uneven pad that has washed out and shows board used as props.. My parents are in their 80's and deserved to get better than what was sold.. Don't buy from them...
Hi Lindsey Hooks, Thank you for the review. We appreciate when our customers take time to leave a note about us! We hope to see you again. Thanks! 13th Street Home Sales
1664291174
5
Jeff is AMAZING! My husband and I have been in the market for a mobile home and he has given us the best service by far! If you want a quality, friendly, family environment to help make your dreams and goals a reality then this is the spot!
Dear Vivian Merriex, Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know if there is anything we can do for you in the future. -13th Street Home Sales
1655475125
5
Thank you for the awesome saleswoman Erika Ashley. She kept me informed from the beginning to the delivery of our home. Go to 13th Street Homes and see Mrs. Erka Ashley. She will get you into a beautiful home
Hi Misty Everette, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
1653492556
5
I cannot say how impressed I am with Erika Ashley, she worked with me every step of the way to ensure that we had what we needed to turn this into OUR home. Erika is phenomenal at what she does and I highly recommend her for your new home!!
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